The problem is… (checklist)
Before deciding that there is a serious problem with the printer, check the following items.
Symptom Items to be checked Corrective measures
No power Power cable connection Check that the power cable is correctly
plugged into the power outlet.
Power supply to the outlet Supply power to the power outlet.
Power switch on/off Turn on the power switch. See How do
I…
Turn the power on/off.
The media guide is not heated even when
the heater is turned ON.
Printer status The media guide is heated during
printing. Be sure the media guide is
heated by printing the nozzle print
pattern. See
Print the nozzle print
pattern.
Heater Turn on the heater (FRONT, PRINT, or
REAR) and check that the media guide is
heated by printing the nozzle print
pattern. See
Print the nozzle print pattern
The printer fails to start or operate
correctly
ERROR LED and message on the front
panel
See The probem is… An error message.
Cannot print USB cable connection Connect the USB cable correctly. See
How do I…
Connection procedure.
ERROR LED and message on the front
panel
See The problem is… An error
message .
ERROR LED off Print the nozzle adjustment pattern.
See
Printhead position adjustment
The data is not processed immediately DATA LED (flashing?) Check the communication conditions to
the computer.
132 Chapter 8 The problem is… (troubleshooting topics) ENWW
The problem is…
troubleshootin
to
ics
