Printouts or copies have vertical streaks
Cause: The paper type is not suitable for the HP All-in-One.
Solution: If the paper you are using is too fibrous, the ink applied by the HP All-in-
One might not fully cover the surface of the paper. Use HP Premium Papers or any
other paper type that is appropriate for the HP All-in-One.
For more information, see:
Information on paper
Paper is not picked up from the input tray
Cause: There is not enough paper in the input tray.
Solution: If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. To continue your print job, press the Resume button on the control panel
of the HP All-in-One.
For more information, see:
Load full-size paper
Printouts or copies are slanted or skewed
Cause: The paper is not feeding properly or is loaded incorrectly.
Solution: Make sure the paper is loaded correctly.
For more information, see:
Load full-size paper
Cause: More than one type of paper is loaded in the input tray.
Solution: Load only one type of paper at a time.
Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly
•
Borderless printing produces unexpected results
•
The HP All-in-One is not responding
•
The HP All-in-One prints meaningless characters
•
Nothing happens when I try to print
•
The pages in my document came out in the wrong order
•
The margins are not printing as expected
•
Text or graphics are cut off at the edge of the page
Print troubleshooting 99
Troubleshooting
