A SERVICE OF

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Solution: Turn the HP Photosmart off and open the print cartridge door to access
the print carriage area. Remove any objects that are blocking the print carriage
(including any packing materials), and then turn the HP Photosmart on again.
Follow the prompts on the display to continue.
Cause: The CD/DVD tray is open.
Solution: Close the CD/DVD tray.
Carriage jam
Cause: The print carriage is blocked.
Solution: Turn the HP Photosmart off and open the print cartridge door to access
the print carriage area. Remove any objects that are blocking the print carriage
(including any packing materials), and then turn the HP Photosmart on again.
Follow the prompts on the display to continue.
Carriage stall
Cause: The print carriage is blocked.
Chapter 11
110 Troubleshooting
Troubleshooting