Troubleshooting Analysis Guide (TAGs) 3-41
TAG 025: Paper in Input Area Before Printing
Error Code: 025
Possible Defects: Paper timing sensor
PCL board
Connectors or wiring
1
Turn the printer off and unplug the power cord.
• Check the paper path and remove any paper jams.
• Confirm that J/P58 and J/P40 are connected properly.
• Inspect the paper timing sensor actuator for damage or binding.
Is it in good working order?
No: Replace the paper timing guide assembly and continue.
Yes: Continue.
2
Power-on-reset the printer.
Is error code 025 displayed?
No: Jammed paper, loose connectors, or the sensor actuator were at fault. Turn to TAG 002:
Check & Problem Resolution.
Yes: Continue.
3
Check TP3-25 for +12 Vdc.
Is the voltage +12 Vdc?
No: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
4
Loosen the paper timing guide.
• Confirm that J/P57 is connected properly.
Is J/P57 connected properly?
No: Continue.
Yes: Go to #6 in this TAG.
5
Reconnect J/P57.
• Reinstall the paper timing guide.
• Power-on-reset the printer.
Is error code 025 still displayed?
No: J/P57 was at fault. Turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
