7 Problem solving 135
Understanding product messages
62.x
PRINTER ERROR
There is a problem with the product memory. The x value refers to the location of the problem:
0 = Internal memory
1 to 4 = DIMM slots 1, 2, 3, or 4
You might need to replace the specified DIMM.
To continue, touch Continue.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or go to www.hp.com/support/lj9000
).
64
PRINTER ERROR
alternates with
To continue cycle
power
A scan buffer error occurred.
Turn the product off, and then turn the product on.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or go to www.hp.com/support/lj9000
).
66.XY.ZZ
OUTPUT DEVICE FAILURE
A failure occurred with the output device.
Check the cables. Turn the product off, and then turn the product on.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or go to www.hp.com/support/lj9000
).
68.x PERMANENT
STORAGE ERROR
alternates with
Continue
An error occurred in the product nonvolatile memory (NVRAM), and one or more product
settings has been reset to its factory default.
Printing can continue, but there might be some unexpected functions because an error occurred
in permanent storage.
Touching Continue should clear the message.
If this message persists, contact an HP-authorized service or support provider (see the
introduce guide on the product CD, or go to www.hp.com/support/lj9000
).
Message Explanation or recommended action
