Chapter 6 Troubleshooting and Maintenance
6-21
6.3 Actions on Print Quality Problems
Below are given some possible print problem and possible cures.
z Overall print is lighter than normal print, fill area on graphics show blank
areas, white stripes appear in the printout, or small characters or hairlines do
not print sharp.
* Also see “Chapter 5 Extended Features”.
z Projections are dark or blurry (OHP film or transparency).
Toner has peeled off. (thick paper or label)
Printout is too glossy. (Plain paper)
Also see “Chapter 5 Extended Features”.
Possible cause Action Page
A toner cartridge is becoming
empty.
This symptom may occur when print-
ing a large image. Replace the appro-
priate toner cartridge.
7-4
More than one sheet has been
picked.
Print again. –
The media is damaged or
extremely dry.
Use new print media fresh from its
package.
3-5
The media is not in compli-
ance with the printer’s specifi-
cations.
Use the media in compliance with the
printer’s specifications.
3-4
The media type specified on
the printer driver is incorrect.
Change the media type setting to the
correct one.
4-11 *
Save Toner is enabled on the
printer driver.
Turn off Save Toner. –
The print mode on the printer
driver is set to 600 dpi.
Set the print mode to 1200 dpi by
1200 dpi.
–
Possible cause Action Page
An incorrect media type is
specified on the printer driver.
Match the media type with the print
media.
4-9 *
