Chapter 6 Troubleshooting and Maintenance
6-19
Removal Procedure for JAM-E
The procedure for resolving JAM-E instructs you, after removing the
first jammed sheet, to search for more sheets. There may be cases when
a few sheets of media remain inside the printer. In some circumstances,
for example when a duplex unit has been fitted, it is possible to have
several sheets in the printer at different locations at the same time.
CAUTION! During and immediately after the printer’s operation, avoid touching
the inside of duplex cover because it remains hot enough to cause burns. Turn off the
printer and wait for 30 minutes or more. After the printer is fully cooled, remove the
jammed media.
1. Hold the grip of the duplex cover,
and pull it back to open.
2. Pull the paper reverse unit.
3. Rotate the green wheel, at the
upper left, and feed out the media
remaining, if any, inside the duplex
cover.
4. Close the paper reverse unit and
the duplex cover.
Duplex cover
Grip
Jammed media Roller (Green)
Paper
reverse
unit
Paper
reverse
unit
Duplex
cover
