hp photosmart 7900 series
chapter 6
46
printing problems
The troubleshooting section of the HP Photosmart Printer Help contains more
detailed solutions. For information about viewing the printer help, see view the
hp photosmart printer help on page 2.
Before contacting HP support, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.
Note: In the presence of high electromagnetic fields, output may be slightly
distorted.
The On/Attention light is
blinking amber.
An unrecoverable error has
occurred.
Try the following:
• Turn off the printer. Unplug
the printer’s power cord,
wait one minute, then plug
it in again. Turn on the
printer.
• If this does not work, go to
www.hp.com/support or
contact HP support.
Problem Possible cause Solution
Problem Possible cause Solution
The printer does not generate
borderless photo output.
Your need to select the
appropriate paper size.
For instructions on setting the
paper size for borderless
photos, see set borderless
printing on page 19 and print
from your computer on
page 39.
Printing is very slow.
(Continued on next page.)
Your computer may have less
than the recommended system
requirements.
Check the amount of RAM
(system memory) and the
processor speed of your
computer. For information
about system requirements, see
the HP Photosmart Printer Help.
Too many software programs
may be running at the same
time.
Close all unnecessary software
programs.
You may have Extend Colors
turned on.
Turn off the option by using the
printer’s M
ENU button. For
more information, see the HP
Photosmart Printer Help.
You may be using outdated
printer software.
Update the version of the
printer software you are using.
For more information, see the
HP Photosmart Printer Help.
