EN Image defect details 179
9
• The letterhead you are using is printed on rough paper. Try a
smooth xerographic paper. If this solves your problem, consult with
the printer of your letterhead to verify that the paper used meets the
specifications for this printer.
• Media does not meet the specifications for this printer. Only use
media that meets the media specifications for this printer.
• The printer is operating in excessively humid or dry conditions.
Verify that the printing environment is within humidity specifications.
• If a
TONER LOW or TONER OUT message is displayed on the printer
control panel, replace the appropriate toner cartridge. If the problem
persists, call for service.
• Excess toner may have been deposited on the transfer belt. Use a
lint-free cloth to clean any excess toner from the transfer belt
surface.
• The laser scanner is defective.
• The high-voltage power supply is defective.
• The black toner cartage is empty. Replace it.
• The HVPS may be faulty.
• The connections into CL2 and CL3 have been switched at the
clutches, not on the PCB.
Light black or no black print
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