Light Explanation and solution
Blinking amber ● The accessory has a staple jam. 13.XX.YY
JAM IN STAPLER appears on the printer
control-panel display. (See the section for
this message in
Interpreting control-panel
messages.)
● The accessory has a paper jam, or a sheet
needs to be removed from the unit, even if
the sheet is not jammed. 13.XX.YY JAM IN
OUTPUT DEVICE appears on the printer
control-panel display. (See the section for
this message in
Interpreting control-panel
messages.)
● The bin is full. STACKER BIN FULL
appears on the printer control-panel display.
(See the section for <BINNAME> FULL in
Interpreting control-panel messages.)
● The stapler is out of staples. STAPLER
OUT OF STAPLES appears on the printer
control-panel display. (See the section for
this message in
Interpreting control-panel
messages.)
● The bin is in the up position. LOWER THE
STACKER BIN appears on the printer
control-panel display. (See the section for
this message in
Interpreting control-panel
messages.)
● The jam-access door is open. OUTPUT
PAPER PATH OPEN appears on the printer
control-panel display. (See the section for
this message in
Interpreting control-panel
messages.)
● The stapler unit is open. OUTPUT PAPER
PATH OPEN appears on the printer control-
panel display. (See the section for this
message in
Interpreting control-panel
messages.)
● The firmware is corrupt. CORRUPT
FIRMWARE IN EXTERNAL ACCESSORY
appears on the control-panel display. (See
the section for this message in
Interpreting
control-panel messages.)
170 Chapter 4 Problem solving ENWW
