Copy quality is unacceptable
This section provides information about the following topics:
● Preventing problems
● Identifying and correcting copy defects
Preventing problems
The following are a few simple steps you can take to improve copy quality:
● Copy from the flatbed scanner. This will produce a higher quality copy than copying from
the automatic document feeder (ADF).
● Use quality originals.
● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear
images and problems with the OCR application. See
Loading originals to copy for
instructions.
● If your device frequently feeds more than one page at a time, the separation pad might
need to be replaced. For more information, see
Service and support.
● Use or make a carrier sheet to protect your originals.
Note
Recurring feed problems indicate the copier/separation pad is worn. See Service and support
for more information about contacting an authorized service provider.
114 Chapter 8 Troubleshooting ENWW
