Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the all-
in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, management information systems
(MIS) personnel, and end users, as appropriate.
NOTE This STR describes software that is shipped on the all-in-one software CD that comes
with the HP LaserJet all-in-one product. This STR does not describe drivers that will become
available on the web.
The following information is included in this technical reference:
■ Overview of software and platforms
■ Procedures for installing and uninstalling software components
■ Descriptions of problems that can arise while using the HP LaserJet all-in-one products, and known
solutions to those problems
NOTE An addendum to this STR describes system modification information, including file lists
and changes to registry keys.
2 Chapter 1 Purpose and scope ENWW
Purpose and scope
