HP Customer Care
Online services
for 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP printer software, product and support information, and printer drivers
in several languages can be obtained from
http://www.hp.com/support/clj2605. (The site is in English.)
Online troubleshooting tools
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for
desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve
computing and printing problems. The ISPE tools can be accessed from
http://instantsupport.hp.com.
Telephone support
Hewlett-Packard provides free telephone support during the warranty period. When you call, you will
be connected to a responsive team that is waiting to help you. For the telephone number for your
country/region, see the flyer that came in the box with the product, or visit
http://www.hp.com and
then click Contact HP. Before calling HP, have the following information ready: product name and
serial number, date of purchase, and description of the problem.
You can also find support on the Internet at
http://www.hp.com. Click the support & drivers block.
Software utilities, drivers, and electronic information
Go to
http://www.hp.com/go/clj2605_software. (The site is in English, but printer drivers can be
downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the printer.
HP direct ordering for accessories or supplies
Order supplies from the following websites:
North America:
https://www.hp.com/post-embed/ordersupplies-na
Latin America:
https://www.hp.com/post-embed/ordersupplies-la
Europe and Middle East:
https://www.hp.com/post-embed/ordersupplies-emea
Asia Pacific countries/regions:
https://www.hp.com/post-embed/ordersupplies-ap
Order accessories from
http://www.hp.com and click Supplies & Accessories. For more
information, see
Accessories and ordering information.
To order supplies or accessories over the telephone, call the following numbers:
United States: 1-800-538-8787
Canada: 1-800-387-3154
To find the telephone numbers for other countries/regions, see the flyer that came in the box with the
printer.
HP service information
188 Appendix B Service and support ENWW
