Printing Your First Document
If Something Goes Wrong
This section briefly discusses the most common problems you might
encounter. For more complete troubleshooting information, see
Chapter 5. Chapter 5 also describes all printer error and status
indicators.
Problem Remedy
No response by printer
Ensure that:
l
The printer is turned on and online. The
ONLINE indicator should be lit.
l
The cable from the computer to the
printer is properly connected at both
ends.
l
Your software program has sent the print
data to the printer. Many programs have
a printer control function that shows
print
No printout; DATA
indicator on
The printer has received data from the
computer but has not printed the page. To
print the page, put the printer offline by
pressing
briefly then press
Unreadable printout
Possible causes and solutions are:
l
A wrong printer driver is selected. Select
the PrintPartner 16DV/ADV printer
driver as the document printer.
l
The document contains unknown
printer commands. Remove any setup
strings or embedded commands, or print
the document with a
Text
only or
ASCII
text print option.
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User’s Manual
