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Maintenance and Troubleshooting
For accessories and parts
Please call 1-800-539-5539, extension 2120 or (603) 647-7530
extension 2120.
Our Customer Service Department is available Monday through Friday,
8:15 A.M. to 5:00 P.M. Eastern Time. Please have the Apelco part number
ready when calling to place an order. (See the Optional Accessory List in
this manual on page 3.) If you are not sure which item you need for your
Apelco unit, please contact our Technical Support Department before
placing your order. Apelco accessory items and parts are also available
through your authorized Apelco dealer.
For product repair and service
When you first receive your unit, please be sure to complete and mail the
warranty card from the front of this manual. In the unlikely event your
Apelco unit should develop a problem, please return the unit to our
Product Repair Center. If you need service help, and you have not
mailed your warranty card, please include a copy of your original
purchase receipt to verify your warranty status.
Please return your unit to this address:
Apelco Product Repair Center
676 Island Pond Road
Manchester, NH. 03109-5420
A service information card is included with this manual. Please be sure to
fill out this card completely and return it with your Apelco unit. When your
unit arrives at our Product Repair Center, we will mail you a postcard
acknowledging this. We will do everything possible to return your unit as
quickly as possible.
To inquire about the status of your unit, you can reach our Product Repair
Center by calling 1-800-539-5539, extension 2118. Please keep a record
of the serial number of your unit, and have this number ready when you
call.