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Customer Service
8 DL™ User Manual Rev 3
CUSTOMER SERVICE
For customer support contact your local NovAtel dealer first. If the problem remains unresolved, contact NovAtel
directly by any of the following ways:
• toll-free hotline: 1 800 NOVATEL (8:00 AM - 4:30 PM MST, Canada and U.S.A. only)
• telephone: 1 403 295 4900 (8:00 AM - 4:30 PM MST)
• fax: 1 403 295 4901
• e-mail: support@novatel.ca
• web site: http://www.novatel.ca
• regular mail: NovAtel Inc.
Customer Service Dept.
1120 - 68 Avenue NE
Calgary, Alberta
Canada
T2E 8S5
If you require customer service, please provide the following information along with a detailed description of the problem
when you call or write:
Serial No._______________________________________ Model No. _________________________________________
Software Release No. _____________________________
Date Purchased:__________________________________
Purchased from: ____________________________________________________________________________________
User name: _____________________________________Title:______________________________________________
Company: _________________________________________________________________________________________
Address:___________________________________________________________________________________________
City:___________________________________________ Prov/State: _________________________________________
Zip/Postal Code: _________________________________ Country: ___________________________________________
Phone #:________________________________________Fax #: _____________________________________________
E-mail:_________________________________________
Interface: Computer type: _______________________________________ Operating Shell: ______________________
Other interface used:_________________________________________________________________________________
Please provide a complete description of any problems you may be experiencing, or the nature of your inquiry (attach
additional sheets if needed):
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________