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Problems and Solutions Guide
Short run time Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the charger
connector is plugged into the battery, and that the charger
is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not Even with proper care, a rechargeable battery does not
accept full charge last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace the battery with
a new Power Wheels
®
12 volt rechargeable battery. Do not
substitute parts.
Tripped thermal fuse Each Power Wheels
®
12 volt battery has a built-in thermal
fuse. A thermal fuse may “trip” and shut down operation of
the vehicle if the vehicle is overloaded or the driving
conditions too severe. The fuse will automatically reset itself
after approximately 25 seconds, allowing the vehicle to
resume normal operation. To avoid repeated automatic
shutdowns, do not overload the vehicle by exceeding the
65 lb. maximum weight capacity or by towing anything
behind the vehicle. Do not drive up hills or run into fixed
objects, which can cause the wheels to stop spinning while
power is still being supplied to the motors. If a thermal fuse
continually trips, contact your local Power Wheels
®
authorized service center.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged
into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not accept Even with proper care, a rechargeable battery does not last
full charge forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery with
a new Power Wheels
®
12 volt rechargeable battery. Do not
substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing
more than one rider at one time, by exceeding the 65 lb.
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful Use only on generally level ground.
Vehicle runs in low speed, but High speed lock-out not disconnected The vehicle was pre-set to run only in low speed.
does not run in high speed To allow the vehicle to run in low and high speed, you
must disconnect the High Speed Lock-Out. Follow the
(Please Note: The vehicle is instructions on page 20 to remove the High
designed to operate in low Speed Lock-Out screw.
speed only when in reverse .
Problem Possible Cause Solution
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