Filter
Top Products
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector
is tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not accept Even with proper care, a rechargeable battery does not last
full charge forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels
®
6 volt battery. Do not substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lb
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful Use only on generally level ground.
Sometimes the vehicle doesn’t Loose wire or connector Check all wires around the motors and all connectors to
run, but other times it does make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed, Loose wire or connector Check all wires around the motors and all connectors
the vehicle won’t run without to make sure they are tight.
a push
“Dead Spot” on motor Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Thermal fuse constantly "trips", Child is switching between Teach your child to stop the vehicle before switching
but the vehicle is not DRIVE and REVERSE direction.
overloaded nor the driving without stopping
conditions too severe
Loud clacking or grinding Broken gears Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox center for diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get No action required.
warm during use and is not reason
for concern. Some chargers do not If your charger does not get warm during
get warm during use. use, it does not mean that it is not working properly.
Battery makes a sizzling or It is normal for some batteries to No action required.
gurgling noise when charging make noise and swell slightly while
charging and is not reason for If your battery does not make noise or swell slightly
concern. Some batteries do not during charging, it does not mean that it is
make noise or swell while charging. not accepting the charge.
Problems and Solutions Guide
23
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized
service center (see page 24) or contact Power Wheels
®
Consumer Relations toll-free at 1-800-348-0751.
Problem Possible Cause Solution
Problem Possible Cause Solution