Filter
Top Products
Problem Possible Cause Solution
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more
than 1 rider at one time, by exceeding the 40 lbs. (18 kg)
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful Use only on generally level ground. Extreme temperatures
can also affect run time.
Short run time Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
Authorized
Service Center. They can test your battery for you.
Battery is old and will not Even with proper care, a rechargeable battery does not
accept full charge last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Do not substitute parts.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
25 amp fuse before charging.
Do not substitute parts.
Driving conditions are too stressful Use only on generally level ground. Extreme temperatures
can also affect run time.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging After approximately 3 hours of constant use, the battery
needs charging.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
25 amp fuse installed before charging. Do
not substitute parts.
Battery is old and will not accept Even with proper care, a rechargeable battery does not last
full charge forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels
®
6 Volt (4 Amp/hr.) battery. Do not
substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 40 lbs. (18 kg)
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful Use only on generally level ground. Extreme temperatures
can also affect run time.
19
Problems and Solutions Guide