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03-TM-0037 REV 13
Page 23 of 24
SECTION VIII
SERVICE PROGRAM DK100/DK120/DK130/DK140
8.1. BEACON RETURN – DEFECTIVE.
8.1.1. In the case of a failure which is determined
to be within the Warranty terms (Section VII),
the beacon will be replaced by Dukane Corpora-
tion at the sole discretion of Dukane Corpora-
tion.
8.1.2. When a beacon is returned to the customer
after warranty service, the remainder of the
original warranty will be applied to the returned
beacon.
8.2. BEACON RETURN - NO DEFECT.
If the beacon is returned to Dukane Corporation
and is found to be operational, the beacon will be
returned to the customer shipping collect. In
addition, the customer will be notified that an
analysis fee applies.
8.3. BEACON RETURN - OUT OF WAR-
RANTY.
If the beacon is returned to Dukane Corporation
and is found to be out of Warranty, the cost
of an overhauled beacon will be determined and
the customer will be notified for the appropriate
approvals.
8.4. BATTERY CHANGE/OVERHAUL FOR
THE DK100 & DK130.
8.4.1. At or near the expiration date listed on the
case, the beacon can be returned to Dukane
Corporation for battery change and overhaul to
appropriate standards. (See Section 9.2.)
8.4.2. The Overhaul Program consists of: 1) a
comprehensive series of operational tests to
verify the performance of the beacon to its
published specifications; 2) a replacement
battery; and 3) an additional warranty for another
six years. Each shipment of overhauled beacons
will include the necessary documentation to
indicate that the product being returned meets its
published specifications and that the product
could be new or overhauled, at the discretion of
Dukane Corporation. Dukane Corporation’s
standard procedure is to not return the original
serial number when a beacon is overhauled. A
different unit with a different serial number will
be supplied from Dukane Corporation’s common
stock.
Notes:
1. See Section IX for information about how to return the beacon to Dukane Corporation for service.
2. Call Dukane Corporation, Seacom Division at (630) 762-4056 for appropriate service charges or
further information about the Service Program.