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Customer Assistance and Information ....... 478
Customer Satisfaction Procedure ............... 478
Online Owner Center ................................. 481
Customer Assistance for Text
Telephone (TTY) Users .......................... 482
Customer Assistance Offices ..................... 482
GM Mobility Reimbursement Program ........ 483
Roadside Assistance Program ................... 484
Courtesy Transportation ............................. 487
Vehicle Data Collection and
Event Data Recorders ............................ 490
Collision Damage Repair ........................... 491
Reporting Safety Defects ............................ 496
Reporting Safety Defects to the
United States Government ..................... 496
Reporting Safety Defects to the
Canadian Government ............................ 496
Reporting Safety Defects to
General Motors ...................................... 496
Service Publications Ordering
Information ............................................. 497
Section 7 Customer Assistance Information
477