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Tips and Troubleshooting Chart
Problem Recommended Action
No power. The ignition may not be in
the on position, ACC, or
RAP. The parental control
button might have been
pressed.
Disc will not play. The system might be off.
The parental control
button might have been
pressed. The system
might be in auxiliary
source mode. Press the
AUX button to switch
between the DVD player
and the auxiliary source.
The disc is upside down
or is not compatible.
Problem Recommended Action
No sound. The volume on the
headphones could be too
low. Adjust the volume on
the right earpiece on the
wireless headphones. If
the DVD system is being
heard through the vehicle
speakers, adjust the
volume from the radio.
The radio must have the
RSE enabled by using the
SRCE button.
The picture does not fill the
screen. There are black
borders on the top and
bottom or on both sides or
it looks stretched out.
Press and release the size
control button on the
remote control. This will fill
the screen. If there are
borders on the top and
bottom, the movie may
have been made that way
for a standard screen.
I ejected the disc and tried
to take it out, but it was
pulled back into the slot.
Eject the disc again.
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