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Customer Assistance and Information ....... 428
Customer Satisfaction Procedure ............... 428
Online Owner Center ................................. 431
Customer Assistance for Text
Telephone (TTY) Users .......................... 432
Customer Assistance Offices ..................... 432
GM Mobility Reimbursement Program ........ 433
Roadside Assistance Program ................... 434
Courtesy Transportation ............................. 437
Vehicle Data Collection and Event
Data Recorders ...................................... 440
Collision Damage Repair ........................... 441
Reporting Safety Defects ............................ 446
Reporting Safety Defects to the
United States Government ..................... 446
Reporting Safety Defects to the
Canadian Government ............................ 446
Reporting Safety Defects to
General Motors ...................................... 446
Service Publications Ordering
Information ............................................. 447
Section 7 Customer Assistance Information
427