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Customer Assistance and Information ....... 526
Customer Satisfaction Procedure ............... 526
Online Owner Center ................................. 528
Customer Assistance for Text Telephone
(TTY) Users ........................................... 529
Customer Assistance Offices ..................... 529
GM Mobility Reimbursement Program ........ 530
Roadside Service ...................................... 531
Courtesy Transportation ............................. 534
Vehicle Data Collection and Event
Data Recorders ...................................... 536
Collision Damage Repair ........................... 538
Reporting Safety Defects ............................ 542
Reporting Safety Defects to the
United States Government ..................... 542
Reporting Safety Defects to the
Canadian Government ............................ 542
Reporting Safety Defects to
General Motors ...................................... 542
Service Publications Ordering
Information ............................................. 543
Section 7 Customer Assistance Information
525