Cadillac 2007 SRX Automobile User Manual


 
Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more
than an auto club or towing service. It provides
every Cadillac owner in the United States with the
advantage of contacting a Cadillac advisor and,
where available, a Cadillac trained dealer
technician who can provide on-site service.
A dealer technician will travel to your location
within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we
will arrange to have your car towed to the nearest
Cadillac dealership. Each technician travels
with a specially equipped service vehicle complete
with the necessary Cadillac parts and tools
required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identification Number
(VIN), odometer reading, and date of delivery
While we hope you never have the occasion to use
our service, it is added security while traveling
for you and your family. Remember, we are only a
phone call away. In the United States or Canada,
customers call Roadside Service: 1-800-882-1112.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or
Canada 1-888-889-2438 daily, 24 hours.
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