Cadillac 2007 Automobile User Manual


 
Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer
can offer you one of the following:
Shuttle Service
Shuttle Service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and
public transportation is used as “shuttle service,”
the reimbursement is limited to the associated
shuttle allowance (contact your dealer) and
must be supported by original receipts.
In addition, in the U.S., should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should reflect
actual costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for a
warranty repair. Taxi reimbursement may also be
available if you meet the eligibility for a courtesy
rental and a rental vehicle is not practical for your
requirements. Rental and taxi reimbursement will
be limited (contact your dealer) and must be
supported by original receipts. This requires that
you sign and complete a rental agreement and
meet state/provincial, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
546