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Who Is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100. These services
are provided at a nominal charge if the Cadillac
is no longer covered by the warranties listed
previously. Roadside Service is available only in
the United States and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac
Owner Privileges™ at “no charge,” throughout
your Cadillac Warranty Period — 48 months/
50,000 miles (80 000 km).
Emergency Road Service is performed on site for
the following situations:
• Towing Service: Emergency towing from a
public roadway or highway to the nearest
dealership for warranty service or in the event
of a vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud or snow.
• Battery Jump Starting: No-start occurrences
which require a battery jump start will be
covered at no charge.
• Lock Out Assistance: To ensure security,
the driver must present the vehicle registration
and personal ID before lock-out service is
provided. Lock-out service will be covered at
no charge if you are unable to gain entry
into your vehicle. If your vehicle will not
start, Roadside Service will arrange to have
your vehicle towed to the nearest authorized
dealership. In the US, replacement keys
made at the customer’s expense will be
delivered within 10 miles.
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