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38 © 2001 Directed Electronics, Inc. Vista, CA
troubleshooting
■ The ignition comes on, but the starter will not crank.
Does it start with the key in the ignition? If so, does the vehicle have a VATS Pass-Key system?
Will it start with the brake pedal depressed? (Make sure to disconnect the brake shutdown when performing this
test.) If so, it may have a brake/starter interlock.
Is the correct starter wire being energized? Check by energizing it yourself with a fused test lead.
■ The starter cranks for six seconds but does not start.
Either the wrong ignition wire is being energized, the system’s ignition and accessory wires have been connected
backwards, or the vehicle has two ignition circuits. Try activating the unit with the ignition key in the “run”
position. If the vehicle then runs normally, retest your ignition system.
■ The starter continues to crank even though the engine has started.
Has the tach wire been learned? See the Tach Learning section of this guide.
Is the tach wire receiving the correct information? Either the wrong tach wire has been used, or a bad connec-
tion exists.
■ The climate control system does not work while the unit is operating the vehicle.
Either the wrong accessory wire is being energized or more than one ignition or accessory wire must be ener-
gized in order to operate the climate control system.
■ The remote start will not activate.
1. Check harnesses and connections. Make sure the harnesses are fully plugged into the remote start module.
Make sure there are good connections to the vehicle wiring.
2. Check voltage and fuses. Use a meter and check for voltage between the red wire in the 5 pin ribbon harness
and the black ground wire. If you have less than battery voltage, check the 3A and both 30A fuses on the
relay satellite. Also make sure that the ground wire is going to a chassis ground and not to something under
the dash.
3. Check diagnostics. The diagnostics will tell you which shutdown is active or not connected.
■ The remote start will activate but the starter never engages.
1. Check for voltage on the purple starter wire two seconds after the remote start becomes active. If there is
voltage present, skip to Step 4. If there is not voltage present, advance to Step 2.
2. Check the 30A fuses.
3. Check diagnostics. If the GRAY/BLACK wire is detecting ground upon activation, the starter will not crank.
4. Make sure the purple starter wire is connected on the starter side of the optional starter kill relay.